Website homepage of Seattle Fishing Company | Seattle Fishing Co. showing a fishing boat at sea during sunset. It offers fishing gear and features a 'Shop Now' button. Below are images of new fishing products with prices.
Laptop screen displaying a fishing-related website with articles about Coho salmon lures, razor clamming, Chinook fishing, and winter steelhead fishing at Skagit River. A message encourages contacting for fishing gear in Seattle and the Pacific Northwest. The page includes images and a contact us button.

A local e-commerce tackle shop specializing in high-quality, field-tested gear tailored for Pacific Northwest fisheries.

Seattle Fishing Co.

A website redesign that streamlines the user experience for both new and experienced anglers to easily find the right gear to catch their favorite fish.

Objective

Figma
Miro
Illustrator
Photoshop
Lightroom
Shopify

My Role

Tools

Research
Prototyping
Branding
Visual Design
Developer

Duration

4 Months

The Challenge

As a novice angler, I experienced firsthand how overwhelming it can be to shop for fishing gear online. For example choosing the right rod to selecting the appropriate fishing line for your reel, each component serves a specific purpose and must be matched to your target fish. This complexity creates a significant barrier for beginners trying to enter the sport.

In addition, when it comes to shopping online. There’s a lack of information, features, and filters that helps guide users towards the appropriate gear.

Image showing four cards with text discussing issues and results related to product presentation in fishing gear. The issues are 'Paradox of choice' emphasizing cognitive overload due to poor product categorization, 'Analysis paralysis' due to limited product descriptions, and lack of 'Filtering options' for specific requirements. The result indicates Seattle Fishing Co. increased returning customers by 19%, add to cart rate by 5.3%, and sales boost.

Solution

A laptop displaying an online shopping page for fishing spinners and a smartphone showing a fishing-related company website, both on a dark background.

As a lead designer at Seattle Fishing Company. I proposed a streamlined user flow that helps guests find the right gear based on the fish they’re looking to target. By curating a tailored selection, similar to how a sales associate would provide recommendations at a physical store.


This would allow guests to build confidence that they’re viewing the appropriate products that is tailored to their needs. To which they could select by size, color, and weight.

Key Features

The simple and easy to follow navigation helps new and currents guest to quickly shop for the right gear base on the targeted fish they’re looking to catch. Which is divided by Freshwater and Saltwater fish.

Efficient Navigation

Mobile phone displaying Seattle Fishing Co. website with a promotional banner offering free shipping on orders over $100, featuring scenic sunset and fishing boats, and a call-to-action button to shop for new fishing gear.

Shop by Pursuit presents the guest high-quality images that are organized by species to guide and simplify the selection.

Species Catalog

Mobile website of Seattle Fishing Co., showcasing fishing gear with a "Shop Now" button, free shipping offer for orders over $100, and a sunset over water in the background.

After selecting the type of fish they’re looking to catch (freshwater Salmon). The guest are then presented by a curated selection that is only used for that specific fish. In addition, the product images are thoughtfully selected as a recommendation to increase fishing success rate.

Curated Selection

Smartphone displaying a website for Seattle Fishing Co. with a section titled 'Shop By Pursuit.' Below the title are images of various fish categories like Bass, Kokanee, Salmon, and Steelhead, each with a photograph of a person holding the respective fish. The header mentions free shipping on orders over $100 in the US.

The heading includes information about the products and what they’re used for. It’s also an opportunity to boost SEO traffic when keywords are applied.

Educational Stations

Smartphone screen displaying an online store page for Seattle Fishing Co., offering freshwater salmon fishing gear. Categories include rods & reels and lures & baits. Featured items are salmon reels, salmon rods, salmon plugs, and spinners. Free shipping on orders over $100 is highlighted at the top.

The product page contains multiple product shots as well as real-world scale for reference. By providing a scale the guest are able to visualize the dimensions of the product before making a purchase.

Description also includes recommendations, function, and practical guidance. Reassuring that they’re buying the right product

Detailed Product Page

Smartphone displaying an online shopping page for Blue Fox Vibrax Spinners, showing product image and details like price and weight options.

Research

I ran a survey questionnaire inquiring about peoples experience when it comes to shopping for fishing tackle online to understand about their pain points and what would overall improve their experience.

Qualitative Interviews

Three circular profile photos of different people against a black background.
Three sections outlining user feedback on fishing products. First: "Product Specifications Clarity" highlights the need for clear info on gear weight, size, and dimensions. Second: "Location Relevance" suggests providing info on suitable fishing environments and target species. Third: "Enhanced Visual Information" emphasizes the need for more pictures and accurate descriptions.

Insights

Market Analysis

Three smartphone screens displaying outdoor gear and fishing websites: Orvis with a fly sale promotion, Cabela's homepage featuring fishing reels and lures, and Sportsman's Warehouse with a fishing discount offer.

I selected three major box stores that sells fishing gear online and studied how the products are presented to the customers as well as how intuitive their filtering system are across all product line.

While all three stores provided great a plethora of product selection. They all could benefit from improved discoverability and product descriptions.

Orvis

  • Orvis uses a structured step by step navigation that distills down saltwater and freshwater fishing.

  • The fly selection filter is robust, narrowing down both fish species and fly type to help users easily find the right jig.

  • However, when it comes to selecting fly line like leader & tippet it loses the filtering system of which species they’re best used for. This is important for fly presentation and line pound strength.

  • Lacks size and weight in the product page.

Analysis:

Takeaways:

Orvis excels with step-by-step fishing navigation and comprehensive fly filtering by species/type, but lacks consistency between product pages and could benefit by providing weight and size of the fly.

Orvis website screenshots displaying fly fishing products, including a menu with categories like rods, reels, and line, wading gear, and files; and product filtering options for saltwater flies and leader & tippet.

Cabela’s

  • Offers a “Shop by species” option for certain categories for lures but not for line, hooks, weights.

  • The saltwater fishing category is too broad, combining species like salmon, trout, squid, and halibut under the same product collection.

  • Users can only filter by brand, size, availability, and rating making it hard to find specific gear.

  • Product page includes a selection of weights but is missing the size dimension.

Analysis:

Cabela’s provides species filtering for lures but not line, hooks, or weights. Its overly broad saltwater category combines diverse species, while limited filtering options hinder specific gear discovery. A great selection of weights and colors but it’s missing the size.

Takeaways:

Web page screenshot showcasing Cabela's online store featuring fishing gear, including lures, hooks, rods, and accessories. Sections display product details, prices, and filters such as brand, color, species, and more. Cabela's navigation bar includes categories like hunting, shooting, fishing, boating, and camping.

Sportsman’s Warehouse

  • Sportsman’s Warehouse has a dedicated page for saltwater gear (rods, lures, reels, tackle), providing clarity on where the gear is used.

  • All saltwater lures are grouped together, without specifying which fish they are best suited for.

  • Limited filtering options; category, brand, color, and price.

  • Most of the product descriptions highlights the technical feature rather than intended use and dimensions.

Analysis:

Sportsman's Warehouse saltwater fishing product page showing rods, reels, lures, and accessories.

Sportsman's Warehouse offers dedicated saltwater sections but lacks species-specific lure guidance. Limited filtering options and technical-focused descriptions prioritize features over practical usage information.

Takeaways:

Design

Image of a smiling person in an outdoor setting on the left and text on the right titled "The Tackle Purist." The text describes needs and behaviors related to fishing tackle, such as a reliable source for specialized retailers and difficulty finding the right tackle specifications online.
Image depicting a cheerful individual at the helm of a boat with text about a "Detail-Oriented Researcher." The text outlines the person's needs and behaviors, emphasizing comprehensive product specs, high-quality images, and frustration with poorly categorized items. Needs highlighted include detailed product specifications, quality images, and weight guidance for fishing techniques. Listed behaviors show they spend time researching, struggle with generic product quality, desire clear descriptions, and feel frustrated with hard-to-find items.

I designed two archetypes to serve as a pillar to represent the users needs and behaviors. This allows me to align solutions base on how the users would interact with the product, that I’ve gathered from market research and interviews.

Archetypes

Color palette and button design for Seattle Fishing Co. featuring primary colors black, dark gray, light gray, and white, and secondary colors dark teal, blue, orange, and light green. Buttons include 'Read More', 'Contact Us', and 'Add to Cart' in various states. Right side shows a fisherman on a boat with a call to action 'Gear Up For Summer' and 'Shop now' link.

This is my visual aesthetic party board to tell a story of what the new website redesign could potentially look like by providing typography, colors, buttons, and images. This helps my manager see and feel the vision for the brand.

Stylescape

Collage of fishing images with tablet and laptop showing fishing gear shopping. Includes fishing scenes by the sea and river, people in action, and outdoor camping with a dog and fishing equipment.

As a bonus to working on streamlining the shopping experience for Seattle Fishing Co. I’ve also introduced a set of standards and guidelines to ensure cohesive branding and visual identity across all platforms through desktop and mobile.

This involved selecting a typeface that ensures clarity and readability. As well as, making sure the colors feel friendly to convey an overall positive experience with the brand.

Design System

A typographic sample using the font 'Source Sans Pro'. It displays different weights: Bold, Semibold, Regular, and Light, with alphanumeric characters and symbols. On the right, there's a design example titled 'Seattle Fishing Co.' with text about fishing gear in Seattle, Washington.
Image showing a brand color palette with background, button, and text color options. Includes buttons labeled 'Contact Us,' 'Add to Cart,' 'About Us,' and 'Read More.'
Image showing a color contrast chart with various color combinations. Checked marks indicate contrast rating: green check for pass, yellow circle for neutral, and red cross for fail. Pass means suitable contrast, neutral indicates poor contrast for small text, and fail shows inadequate contrast. Each combination is labeled with color codes.

As an extension with the brand colors. I’ve analyzed the color contrast ratios to ensure that background and text would meet the WCAG (Web Content Accessibility Guidelines) standards for readability.

Web Accessibility

Icons representing free shipping, ready to ship, and professional selection, next to a smartphone displaying a fishing lure product page with color options, quantity selector, and purchase buttons for Blue Fox Vibrax Spinners.

I’ve introduced a set of icons in the product page to enhance visual communication for free shipping, stock, and product credibility. As well as to increase trust and transparency for our guest that they will receive their order.

Iconography

Wireframes

The following screens are showing two versions of ideal path for the guest that are based on the collected data using Microsoft Clarity heat map. I am showing what the user flow would be like to shop for targeted species for mobile and desktop.

Sketches of Seattle Fishing Co. website layout with categories for product organization
Mobile website mockup for Seattle Fishing Co featuring navigation menus, product categories for fishing gear, product listings like salmon spinners, and a product detail page for Blue Fox Vibrax Spinners with pricing and purchase options.

This is a path using the navigation bar to guide the guest and narrow down to what type of fish they’re looking to catch. Which is followed by recommendations of tackles to increase their success rate.

Mobile

For the desktop version I’m using the CTA at the hero section to guide the guest to the Pursuit page. Where they can select the type of fish they’re looking to target. For this example I’m showing the flow of what it would be like to purchase a freshwater salmon spinner.

Desktop

Wireframe design of a website for Seattle Fishing Company, showcasing various sections including a homepage, product categories, and detailed product pages with images, descriptions, and pricing options.

For usability testing I asked my classmates and professor who has limited knowledge when it comes to fishing to perform a series of task. These task involves how they would navigate the website to find a specific tackle and what areas I could improve upon.

Testing

  • The users preferred using the navigation bar over the “Shop now” button.

  • While having “Freshwater” and “Saltwater” as a visual subheading. It didn’t have any impact of making there selections.

  • They appreciated the card-based product navigation and found it easy to use.

  • Felt the title and product description provided enough information, even with limited fishing knowledge.

  • A recommendation of how the tackles, line, etc. would work together would be nice to have as a beginner.

  • Rated the experience 8/10 for ease and speed in finding a species and products.

Feedback

Two people sitting at desks with computers doing user testing for Seattle Fishing Co. There are computers, a plant, and a few books on the desk.

Takeaways

Balancing both roles as a designer and developer while learning a new platform, Shopify, has tested me to explore the limits of my designs within Shopify's parameters. This experience taught me to balance what’s possible and feasible.

Design Limitations

Happy Path

Sometimes, the path you prefer isn't the most effective. During usability testing and heat map analysis, only 25% of users clicked the “Shop Now” button. The users have preferred the navigation bar when looking for specific information.

I learned not to become too attached to my designs, as there is always room for improvement and fresh perspectives that will get me closer to an even better solution. Things will move around and iteration is part of the process.

A Better Solution

This freelance UX design job has challenged me to strengthen my critical and creative thinking skills by prioritizing user needs and their pain points to create an effective solutions. Working at Seattle Fishing Co. allowed me to observe and understand the complete user journey, from initial navigation to checkout. I am grateful for this opportunity and the valuable experience it has provided as a designer.

Reflection

  • I would like to present my prototype to the people who enjoys fishing as their hobby to gain another insights to improve the product.

  • Add the scale feature to all the products that are listed and include actual size dimensions in the descriptions. Which will involve research and measuring all products.

  • Expand the pursuit page and add more fish that are available to catch here in the Pacific Northwest.

Next Steps